1)

 There shall be no prejudice regarding sex, race, religion, 
nationality or ideology against our employees.
   
2) Our client is our employer. The client may not always be right;
  however, if not satisfied with our service, the client's trust in us
will be lost.
   
3) Courtesy is not an option. It is required at all times, hopefully
  combined with cordiality.
   
4) Efficiency is our best weapon, but becomes blunt if not combined
  with prompt results.
   
5) To be efficient and prompt we must be organised: each employee
  must know what to do. And, above all, how, where and when to do it.
   
6) Our work requires teamwork, and its success relies on the ability to
  delegate, entrust, motivate and involve everyone.
   
7) The advancement of knowledge is our principle aim, which
  we offer, as a service, to our clients.
   
8) To carry out our work successfully, we must constantly improve
  the quality and performance of our machines and employees, aiming,
where possible, at excellence in results.
   
9) Our professional ethics require that the client must know
  from the outset the cost and the commitment of our work. Above all,
confidentiality must be guaranteed.
   
10) As for our last rule, we are still thinking about it.
  We are open to any suggestions.